Privacy Policy

Last Updated: May 2026

Effective Date: May 22, 2026

Our Commitment to Your Privacy

Press Elevate ("we," "our," or "us") is committed to protecting your privacy and handling your personal information with the highest standards of transparency and security. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our professional media coverage services. By accessing or using our services, you acknowledge that you have read, understood, and agree to the terms described in this Policy.

1. Information We Collect

We collect information that is necessary to deliver our media coverage services effectively and securely. The categories of information we may collect are described below.

1.1 Personal Identification Information

Information you voluntarily provide when creating an account, placing an order, or contacting us:

  • Full name and professional title
  • Email address
  • Phone number
  • Business name and physical address
  • Website URL and social media profiles
  • Payment and billing information (processed securely via Stripe)

1.2 Business and Content Information

Information required to fulfill your media placement orders:

  • Press release content and supporting materials
  • Business background information and brand descriptions
  • Images, logos, and media files you submit
  • Industry category and target audience information
  • Specific publication preferences or placement requests

1.3 Technical and Usage Information

Information automatically collected when you visit our website:

  • IP address and approximate geographic location
  • Browser type, version, and operating system
  • Device type and screen resolution
  • Pages visited, time on site, and navigation paths
  • Referring URLs and search terms
  • Cookie identifiers and session data

1.4 Communication Records

Records of your interactions with our team:

  • Email correspondence and support tickets
  • Order notes and special instructions
  • Feedback and review submissions

2. How We Use Your Information

We use the information we collect for specific, legitimate purposes. We do not sell your personal information to third parties for their own marketing use.

2.1 Service Delivery

  • Process and secure your media placements
  • Coordinate with our publication partners on your behalf
  • Communicate about your order status and delivery
  • Provide coverage reports and placement confirmations
  • Maintain the quality and accuracy of your placements

2.2 Business Operations

  • Process payments and issue invoices
  • Detect and prevent fraudulent activity
  • Analyze and improve our services and website
  • Comply with applicable legal obligations
  • Maintain platform security and integrity

2.3 Customer Support

  • Respond to your inquiries promptly
  • Resolve disputes and troubleshoot issues
  • Provide updates on service changes
  • Gather feedback to improve client experience

2.4 Platform Improvement

  • Conduct internal analytics and research
  • Test and develop new service offerings
  • Monitor and enhance website performance
  • Understand how users interact with our platform

3. Data Sharing and Disclosure

We share your information only in the circumstances described below. We require all third parties to respect the security of your data and to treat it in accordance with applicable law.

3.1 Trusted Service Providers

We share data with vetted third-party providers who assist in operating our business:

  • Media partners and publication outlets — for content placement and syndication
  • Stripe — for secure payment processing (subject to Stripe's own privacy policy)
  • Analytics providers — to understand website performance and user behavior
  • Email and communication platforms — to facilitate order updates and support
  • Customer relationship management (CRM) tools — to manage client interactions

3.2 Legal Requirements and Safety

We may disclose your information when required or permitted by law, including to:

  • Comply with a subpoena, court order, or other legal obligation
  • Protect the rights, property, or safety of Press Elevate, our clients, or the public
  • Investigate suspected or confirmed fraud, abuse, or illegal activity
  • Enforce our Terms of Service or other agreements

3.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of our business assets, your information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

4. Data Security

We implement robust technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

4.1 Security Measures

  • SSL/TLS encryption for all data in transit
  • Encrypted storage for sensitive data at rest
  • Secure payment processing via PCI-DSS compliant Stripe
  • Strict role-based access controls for internal staff
  • Regular security audits and vulnerability assessments
  • Automated data backup and disaster recovery systems

4.2 Data Retention

We retain your information only as long as necessary for the purposes outlined in this Policy:

  • Account and service data: 2 years after last activity
  • Payment records: As required by applicable tax and financial law
  • Website usage logs: 90 days
  • Support communications: 12 months after resolution
  • Legally required records: Per applicable statutory periods

Important: While we employ industry-standard security practices, no method of data transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security, and we encourage you to take appropriate precautions when sharing information online.

5. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights with respect to your personal information. Press Elevate is committed to honoring these rights in accordance with applicable law.

You have the right to:

  • Access — Request a copy of the personal information we hold about you
  • Correction — Request correction of any inaccurate or incomplete data
  • Deletion — Request erasure of your personal data, subject to legal obligations
  • Restriction — Request that we limit how we use your information
  • Portability — Receive your data in a structured, commonly used format
  • Withdraw Consent — Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at support@presselevate.com. We will respond to all verified requests within 30 days. In some cases, we may require identity verification before fulfilling a request.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and to gather analytics data that helps us improve our services.

6.1 Types of Cookies We Use

  • Essential Cookies — Required for basic website functionality, such as maintaining your session and processing orders. These cannot be disabled without affecting site performance.
  • Analytics Cookies — Help us understand how visitors interact with our website (e.g., pages viewed, time spent, referral sources). We use this data to improve content and navigation.
  • Preference Cookies — Store your settings and preferences (e.g., language selection) to personalize your experience on future visits.
  • Marketing and Tracking Cookies — Used by third-party tools (such as SalesPanel and TruConversion) to track visitor behavior for conversion analysis and service optimization.

6.2 Managing Your Cookie Preferences

You may control cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or receive a warning before cookies are stored. Please note that disabling certain cookies may affect the functionality of our website. For more information on managing cookies, refer to your browser's help documentation.

7. International Data Transfers

Press Elevate serves clients globally, and your information may be transferred to and processed in countries outside your country of residence, including countries where our media partners, infrastructure providers, or service partners operate.

When transferring data internationally, we ensure that appropriate safeguards are in place to protect your information, including:

  • Standard Contractual Clauses (SCCs) approved by relevant regulatory authorities
  • Data Processing Agreements (DPAs) with all third-party processors
  • Adequacy decisions where recognized by applicable law
  • Other legally recognized transfer mechanisms as appropriate

By using our services, you acknowledge that your information may be processed in jurisdictions with different data protection laws than those in your home country.

8. Marketing Communications

With your consent, we may send you promotional emails or updates about our services, new packages, industry insights, and special offers. We will never send unsolicited commercial messages.

8.1 Opting Out

You may opt out of marketing communications at any time by:

Please note that even after opting out of marketing communications, you will continue to receive transactional emails related to your orders and account activity, as these are necessary for service delivery.

9. Children's Privacy

Our services are intended for business professionals and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age.

If we become aware that we have inadvertently collected personal information from a minor without appropriate parental consent, we will take immediate steps to delete that information from our records. If you believe we may have collected information from or about a minor, please contact us promptly at support@presselevate.com.

10. Third-Party Links and Services

Our website may contain links to third-party websites, platforms, or services, including the media outlets where your content is published. These third-party sites operate independently and have their own privacy policies, which we strongly encourage you to review.

Press Elevate is not responsible for the privacy practices, content, or security of any third-party websites or services. The inclusion of a link to a third-party site on our platform does not constitute an endorsement of that site's privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or service offerings. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Notify registered clients via email where required by law or where changes are material
  • Display a prominent notice on our website for a reasonable period following the update

Your continued use of our services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please do not hesitate to reach out to us. We take all privacy inquiries seriously and are committed to resolving them promptly.

Response Time

Within 24 business hours

For formal data subject requests (access, deletion, portability, etc.), please include your full name, the email address associated with your account, and a clear description of your request to help us respond efficiently.

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